Admin / Workflows

Patient Workflow Timeline

End-to-end journeys for MetroCare demo patients

Start new Flow 1

Flow 1 — Full clinical journey

Completed path

Juan Dela Cruz · Registration → Billing → Lab → Collection → Testing → Report → Doctor → Rx → Pharmacy → Done

1:40 PM
Registration
Front desk created PT visit · Token A-038
1:55 PM
Billing & payment
SOA ₱2,850 · HMO ₱2,000 · GCash ₱850
2:05 PM
Sample collection
Barcodes BC-88219-A/B · Phlebotomy
2:20–3:30 PM
Testing & upload
Analyzer run · PDF uploaded
3:42 PM
Report approved
Released to doctor review queue
4:00 PM
Consultation & diagnosis
SOAP + ICD E78.5 / R73.03
4:15 PM
Prescription
RX-2026-5512 sent to pharmacy
4:40 PM
Pharmacy dispensed
Journey completed

Flow 2 — Lab-only + patient download

External consult

Maria Santos · Registration → Billing → Lab → Testing → Report ready → Patient downloads → External doctor

Yesterday
Registration & HMO
Medicard LOA verified · QC branch
Yesterday
Billing
CBC + Chest X-Ray covered by HMO
Today AM
Laboratory testing
Results finalized
Today
Report ready & shared
SMS + Patient App + external doctor link
Patient
Patient downloads report
No MetroCare physician consult required
External
External doctor consultation
Shared with [email protected]